Information and Resources for People in Need
Support from the Practice
If you have particular needs that we should be aware of then please let us know and we will try our best to meet these extra needs. For instance, it might be that we could change the way that we communicate with you, or that you need extra help to ensure good communication, such as a translator or a hearing aid loop; or maybe you would benefit from longer appointments or have difficulty booking appointments or remembering when you have booked one. Whatever the issue, please speak to us and we will do what we can to help.
Local Resources
The Cellar Cafe - a cafe for everyone in the centre of Godalming, with a particular vision to provide a friendly, supportive meeting place for disadvantaged and vulnerable people in the community
Crown Court, 42 High Street, Godalming, Surrey, GU7 1DY
Phone: 01483 417097
The Hub, Godalming - support, information and advice to help people stay independent
94 High Street, Godalming, GU7 1DW
Tel: 01483 410 390
Text: 0784 775 2459
www.thesurreyhubs.org.uk/godalming
Foodbank Godalming - Details of the nearest foodbank to Godalming
St Mark’s Church & Community Centre, Godalming, GU7 2LD.
Opening Times: Monday, Tuesday and Wednesday 9.00 am to 2.00 pm;
Friday 12 noon to 2.15 pm
Telephone Karen Milton on 01483 418741 during the above times.
www.parishofgodalming.org.uk/our-church-of-st-marks/food-bank
If you have a disability, the Surrey Disable People's Partnership have a fantastic service offering help with advocacy, support and help with welfare adivce and overcoming financial difficulties.
What to do if you are worried about someone
If you are worried about someone who is registered at the practice, and they won't talk to us about it themselves, then the best thing to do is to speak to that person's GP. It is always ideal to speak to the GP with the person's permission, but if you don't want them to know that you are worried then you can still speak to one of us.
People often assume that to speak to a GP will be breaking the patient's confidentiality, but that is not the case as we can listen to your concerns without breaking confidentiality at all. Unless we have the person's express permission to speak to you (assuming they have the capacity to give or withold this consent) then we will of course not be able to say anything about their health, but we will still be able to listen. We will then have to respect your confidentiality if you don't want the person to know you have called - and this may limit the way that we can act upon your concerns - but it will always be useful to hear your concerns.