Joined the Binscombe team in 2017
Assistant Practice Manager
Joined the Binscombe team in 2020
Emma and Sarah are responsible for the day to day management of the practice. Please contact them if you have any questions, suggestions or complaints about the practice.
Our friendly reception team comprises of 9 individuals, the majority working on a part time basis. They cover the practice opening times, 8am-6.30pm Monday to Friday.
The receptionist’s role is to make most of the patient appointments with the GPs and nurses. They are your initial contact point for general enquiries both on the telephone and at the front desk. They have a wealth of experience and can signpost your query to the most relevant health provider, whether it is the GP, nurse, pharmacist or the hospital.
They process the repeat prescriptions, deal with prescription queries, can give out simple test results, book Improved Access appointments, and address incoming emails sent through our website.
The Admin team consists of 6 people who undertake admin and secretarial duties. They handle new patient registrations, triage incoming medical reports, arrange the completion of insurance reports and other documentation, send GP referrals and deal with general correspondence.