Binscombe Medical Centre
106 Binscombe
Godalming GU7 3PR
Tel: 01483 415115
Requesting an Appointment
Please be aware that all requests for an appointment will be triaged by our experienced Care Navigation team, consisting of highly trained reception staff supported by a senior doctor. This is regardless of whether you complete an online form or contact us over the phone or in person. If you choose to contact us on the telephone/in person, the reception team will complete the online form on your behalf.
The Care Navigation team will establish the best way to help you with your problem, and will contact you with the outcome of your request; this includes requests for an appointment. It is not possible to book an appointment without your request being triaged, unless your doctor has specifically asked you to, perhaps to come back and see them or for a medication review, for example.
Whilst our reception team are happy to help patients over the phone, our website is often the quickest way to get in touch. You can use the lnks below to request an appointment (urgent or routine), to order a repeat prescription, for a fit note, to talk about a referral or doctors letter, or to request test results.
You cn also use the routine request form to request a nurse appointment such as immunisations, cervical smears and long-term condition reviews such as asthma & diabetes. For all other queries please call the practice
With the exception of the above, patients are not able to phone and book an appointment unless this has already been agreed with the doctor. For other problems, we will contact you to arrange the most appropriate clinician or service for you.
To seek help online, please choose one of the links below.
You can request an appointment online from 8am until 6.30pm, Monday to Friday (excluding bank holidays). For urgent on the day requests these may be switched off when we reach safe working capacity, in which case please call the practice on 01483 415115. During our opening times, you can use the routine form to request non-urgent appointments such as a long-term condition review, medication review, for vaccinations and health screening. When the surgery is closed, please use the pharamcy or 111, or call 999 in an emergency
It is possible to conduct a home visit, although these should be for people who are housebound or if you are too ill to come to the surgery, and not because of transport difficulties alone. It is very rare for a child to be too ill to be brought to the surgery to be seen. If possible, please try to phone the surgery before 10.30am if you think you might need a visit at home that day.
The receptionists will require your name and address and brief details of the problem so that requests can be given the necessary priority. A doctor will often telephone you first to discuss the problem, and visits are usually performed in the afternoon.
If you struggle to attend appointments during the working day, you may find our out of hours provision, Enhanced Access provides a convenient alternative.
GP appointments are via a 15 minute face to face or telephone consultation. In addition you can see a nurse or healthcare assistant for routine procedures such as blood tests, cervical smears or dressings.
Appointments are available at Binscombe on a Friday evening as well as every Saturday If one of these slots would best suit your needs, please mention this when completing our online form.
When the practice is closed it is still possible to seek help from a GP via the NHS 111 service. The service is intended for medical problems that cannot wait until the practice reopens. You can call 111 when the surgery is closed or you can seek help online at www.111.nhs.uk