Mental Health and Wellbeing Support

If you are struggling with mental health issues, addiction, or domestic abuse you'll find 

a wide variety of support on this page.


Are you in a crisis?

A mental health crisis is an emergency that poses a direct or immediate threat to your physical or emotional well being.

It can take many forms but some people describe having thoughts of suicide or self harm, panic attacks, extreme anxiety, or hearing or seeing things that others cannot.

Sometimes out of control behavior may put others at risk.

                                   Emergency         999, or attend A&E

      Mental health crisis helpline         0800 915 4644 (24/7)

                                 Safe Havens         Drop-in centre in Guildford

                                         NHS111        111 

                                   Samaritans        116 123 (free, 24/7)

Mental health and services for drug and alcohol

During the COVID-19 pandemic, the delivery of some of the services have been adapted to protect you and the staff. Please check for updates by Surrey and Borders Partnership (SABP). 


Under 18?

  • You can find some information under the “Useful Websites” section at the bottom of our Youth Page.  

  • Kooth can also offer a free online counselling and emotional support until you’re 19 years old. You can sign up anonymously, so you can pick up your counselling sessions where you left off without having to repeat your story.

Counselling and therapies

  • You can now self-refer for psychological therapies including treatments such as Cognitive Behavioural Therapy or Counselling. This is free as part of the NHS and available treatments include face-to-face, telephone or on-line and can be as an individual or part of a group. 

  • Relate can offer relationship counselling for individuals, couples, family, and young people. 


  • Cruse Bereavement Care is a national charity that provides advice, information and support to anyone that has been bereaved whenever or however the death has occurred. 

  • SOBS offers support for survivors of bereavement by suicide via helpline, email support and local support groups (Guildford). 

  • Surrey Sands can offer support for anyone affected by the death of a baby. All the volunteers are all bereaved parents themselves, which enable them to offer empathic support.


  • Calm Harm (free) can be helpful if you’re worried about self-harm. When you feel the urge, it will help distract you until the feeling fades. Remember, there are crisis numbers you can also call (see above).

  • Curable (free) is a virtual psychology programme for those who experience chronic pain. The aim is to “de-programme” the thought processes that cause physical pain to recur. 

  • Headspace can be used for guided meditation to help with stress, sleep, and anxiety. 

  • Stay alive (free) is a suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide.

  • Wysa (free) is an AI chatbot, a virtual companion to help you through times of stress and anxiety. 


  • Self-help guides based on cognitive behavioural therapy (CBT) can be found here for conditions including low mood, anxiety and chronic pain at the bottom of the page. 

  • Oakleaf can help you by providing vocational training in many areas including horticulture, upholstery, IT etc. They also offer a range of Social Inclusion Activities that cater towards building confidence, physical health and wellbeing. 

  • Recovery college offers a range of useful courses to further your understanding of health and wellbeing. Click on the Surrey Recovery College prospectus to find out what’s on offer. 

  • Richmond Fellowship is a charity who can help you recover in a variety of ways; support, supported housing, employment support, crisis services. 

Drug and Alcohol Services in Guildford

  • There is a range of drug and alcohol services that can provide information and support for both drug and alcohol-related problems. You can contact these services direct without needing a referral from your GP, or you may want to discuss them with your GP.



  • The Cellar Cafe 

    • The 'little cafe with a big heart'. The Cellar Cafe is a warm and welcoming place on Godalming High Street and  welcome to anyone, especially those who may have problems with their mental health, or learning difficulties.

    • Follow this link to find out more, or if you would like to support this work through becoming a Friend of the Cellar.

  • The Mental Elf

    • A great, evidence-based and reliable blog on all things to do with mental health

Domestic abuse

Abuse can affect anyone and is more widespread than commonly thought. It can be

physical, emotional, verbal, sexual or financial, and it arises from the misuse of power

and control by one person over another.


Learn more if you're worried about someone knowing you have been visiting specific websites

General information on Healthy Surrey includes:

  • How to get help

  • Keeping yourself and your children safe (+ safety planning and tips) 

  • How you can help someone who is being abused

  • Worries about your own abusive behaviour


Child contact arrangements can be used as a tool of coercive and controlling behaviour.

  • You can leave your relationship during COVID-19 pandemic to keep yourself and children safe

  • The President of the Family Division has released ‘Guidance on Compliance with Family Court Child Arrangement Orders’ during COVID 19.

  • The guidance does not include specific advice in cases of domestic abuse, but states that if parents cannot agree to an arrangement they may exercise their parental responsibility and vary the arrangement to one that they consider to be safe. If a contact arrangement is varied as a result of COVID 19, the courts expect alternative arrangements – such as video calls – to be made. 


Useful Apps

  • Bright Sky (free) looks like a weather app with a “covert option” for a disguise, and provides 

support and information. My Journal tool allows record via text/audio/video/photo without any 

of the content being saved on your device. It’s available in English, Urdu, Punjabi and Polish

  • Holly Guard (free) turns your smart phone into a personal safety device. It can send your location/

audio/video to your emergency contacts when you shake your phone / tap the screen / don’t

attend ”a scheduled meeting”


Useful contacts

  • Sexual abuse

    • RASASC (Rape and Sexual Abuse Support Centre) offers support, including helpline, counselling, independent sexual violence advisor, and group support on 0800 0288022

    • Solace is a sexual assault referral centre where you can talk in total confidence. A Crisis Worker will listen to what happened and can talk through options available. They can offer a medical examination, store forensic samples (in case you want to report it to the police at a later point), sexual health treatment, emergency contraception, counselling and practical support. Contact them on 0300 130 3036 (line open 24/7). 

  • Stalking

    • National Stalking Helpline can provide information and guidance on topics including the law in relations to stalking and harassment, reporting, evidence gathering, safety and practical steps on 0808 802 0300. 

    • Paladins National Stalking Advocacy Service provide trauma informed support, advice and advocacy to high risk victims. Contact them on 020 3866 4107 (9am-3pm weekdays except for Wednesdays when it’s open 10am-5pm)

  • Other contacts

    • Citizen’s Advice National Line can give you free advice on matters relating to finance, work, housing, law and family on 03444 77 2020 

    • Surviving economic abuse (SEA): Financial abuse can lead to financial dependence and/or instability, resulting in barriers to leaving, physical harm or poverty. SEA offers information on debt, housing, getting financial support, de-linking from the abuser, getting support from the banks and the police