Mental Health and Wellbeing Support

If you are struggling with mental health issues, addiction, or domestic abuse you'll find a wide variety of support on this page.

 

Are you in a crisis?

A mental health crisis is an emergency that poses a direct or immediate threat to your physical or emotional well being.

It can take many forms but some people describe having thoughts of suicide or self harm, panic attacks, extreme anxiety, or hearing or seeing things that others cannot.

Sometimes out of control behavior may put others at risk.

Emergency 999, or attend A&E

NHS111 call 111 

Mental health crisis helpline         0800 915 4644 (24/7)

Safe Haven         Drop-in centre in Guildford

Samaritans        116 123 (free, 24/7)

SHOUT      Text free on 85258

Mental health and services for drug and alcohol

 

Under 18?

  • You can find some information under the “Useful Websites” section at the bottom of our Youth Page.  

  • Kooth can also offer a free online counselling and emotional support until you’re 19 years old. You can sign up anonymously, so you can pick up your counselling sessions where you left off without having to repeat your story.

General information

  • Choice and Medication: provides accurate and independent information about your prescribed treatment. Select the name of the medication you want to learn about, then select “PILL” as the “leaflet type” for a 2-page summary of patient information leaflet. 

  • Mind can provide advice and support to empower anyone a mental health problem. They provide support through their website, helplines and Elefriends

COVID-19 related information

 

During the COVID-19 pandemic, the delivery of some of the mental health services have been adapted to protect you and the staff. Please check for updates by Surrey and Borders Partnership (SABP). 

  • Beating the isolation blues is a wellbeing pack developed to help you if you are feeling low, restless or lonely from being cut off from our family and friends. 

  • Coping with coronavirus is a self-help guide and infromation written by psychologists from UCL The bite size topics covered include “managing anxiety”, “self care”, “worry time technique”, “staying on top of sleep”, “alcohol  in lockdown”, “support for people with learning disabilities” and more. 

  • More information for coronavirus on our news page

Counselling and therapies

Psychological therapies

You can now self-refer for psychological therapies including treatments such as Cognitive Behavioural Therapy or Counselling. This is free as part of the NHS and available treatments include face-to-face, telephone or on-line and can be as an individual or part of a group. 

 

Sleep

Sleep problems can often co-exist with your life changes, or mental/physical health problems.

  • The Sleep Council is a website packed full of free advice,support and tools for sleep. This includes information on sleep hygiene, 30 day sleep plans, sleep diary, sleep calculator and more. 

  • Sleep Station provides a free (through NHS) sleep improvement programme remotely. 

  • Insomnia service at Royal Surrey Count Hospital offers CBT-I (cognitive behavioral therapy for insomnia). Please talk to your doctor if you're interested for a referral. 

Relationships

  • Relate can offer relationship counselling for individuals, couples, family, and young people. 

Bereavement

  • Cruse Bereavement Care is a national charity that provides advice, information and support to anyone that has been bereaved whenever or however the death has occurred. 

  • SOBS offers support for survivors of bereavement by suicide via helpline, email support and local support groups (Guildford). 

  • Surrey Sands can offer support for anyone affected by the death of a baby. All the volunteers are all bereaved parents themselves, which enable them to offer empathic support.

Self-help 

  • Self-help guides based on cognitive behavioural therapy (CBT) can be found here for conditions including low mood, anxiety and chronic pain at the bottom of the page. 

  • Oakleaf can help you by providing vocational training in many areas including horticulture, upholstery, IT etc. They also offer a range of Social Inclusion Activities that cater towards building confidence, physical health and wellbeing. 

  • Recovery college offers a range of useful courses to further your understanding of health and wellbeing. Click on the Surrey Recovery College prospectus to find out what’s on offer. 

  • Richmond Fellowship is a charity who can help you recover in a variety of ways; support, supported housing, employment support, crisis services. 

  • Exercise can be beneficial for your general physical health, as well as your mental health and wellbeing. Here are some great links to get you started:

Apps

  • Calm Harm (free) can be helpful if you’re worried about self-harm. When you feel the urge, it will help distract you until the feeling fades. Remember, there are crisis numbers you can also call (see above).

  • Curable (free) is a virtual psychology programme for those who experience chronic pain. The aim is to “de-programme” the thought processes that cause physical pain to recur. 

  • Headspace can be used for guided meditation to help with stress, sleep, and anxiety. 

  • Stay alive (free) is a suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide.

  • Wysa (free) is an AI chatbot, a virtual companion to help you through times of stress and anxiety. 

Drug and Alcohol Services in Guildford

 

There is a range of drug and alcohol services that can provide information and support for both drug and alcohol-related problems. You can contact these services direct without needing a referral from your GP, or you may want to discuss them with your GP.

 

Drink Aware offers information and tips for you to make better choices about your drinking. 

  • Alcohol support services can be found here

  • Drink Aware app can track your alcohol consumption and spend over time, calculate units and calories and set goals to help you moderate your drinking. 

Others

  • The Cellar Cafe 

    • The 'little cafe with a big heart'. The Cellar Cafe is a warm and welcoming place on Godalming High Street and  welcome to anyone, especially those who may have problems with their mental health, or learning difficulties.

    • Follow this link to find out more, or if you would like to support this work through becoming a Friend of the Cellar.

  • Surrey Virtual Wellbeing:From coffee mornings to Zumba, you can now join all their great events and support services virtually from the comfort of your own home and keep connected to others. 

  • Mary Frances Trust is a mental health and emotional wellbeing charity for adults in Surrey. They can offer one-to-one sessions, courses, groups and activities and volunteering opportunties.

  • The Mental Elf: A great, evidence-based and reliable blog on all things to do with mental health

Do you work in the NHS?

 

There are some free mental health resources that are available with NSH staff specifically in mind. 

  • Our Frontline offers 1-to-1 support, along with a collection of resources, tips and ideas chosen to support your mental health. 

  • Looking after you too is specifically for those who work within general practice, community pharmacy, dentistry, optometry or any other primary care service. They can give you individual coaching support to help you process the experiences you are facing, develop coping skills and develop practical strategies to manage the situation. The sessions are available 7 days a week by video or telephone. 

Apps

  • Unmind is a mental health platform that empowers you to help with stress, sleep, coping, connection, fulfillment and nutrition. 

    1. Sign up and create your account with your NHS email address. 

    2. Download the Unmid app from your app store (Apple) or Android

    3. Your organisation name is NHS. 

  • Headspace is a mindfulness and meditation app to help reduce stress, build resilence and aid better sleep. The app is free ot access to all NHS staff with an NHS email address until 31 December 2020. 

  • Sleepio is a sleep improvement programme that is fully automated and highly personalised, using cognitive behavioural techniques to help improve poor sleep. It is free to access until 31 December 2020. You don’t need to have an NHS email address. 

    1. Sign up for an account. 

    2. Click “Personalise Sleepio”

    3. Get started!

  • Daylight is an app that helps with symptoms of worry and anxiety. 

    1. Answer a few short questions to tailor the programme to you.

    2. Sign up for an account

    3. Dowload the “Daylight – worry less” app

    4. Get started!

Let’s talk about suicide

 

Are you experiencing despair, severe distress or isolation? Have you had any suicidal feelings? 

We are here and we want to support you, so do call the surgery (01483 415 115) if you would like to speak to a doctor about any of these issues. 

 

You could also make contact with one of these organisatios below, many of which are available out of hours. 

 

  • National

    • SOBS offers support for survivors of bereavement by suicide via helpline, email support and local support groups (Guildford). 

    • Hub of Hope is a resource for those needingsomeone to talk to. Plug in your post code and it locates close-by resources. 

    • Samaritans (24/7) aim to alleviate despair, isolation, distress and suicidal feelings, and to reduce the stigma associated with suicide. Phone (free) 116 123; email jo@samaritans.org

    • PAPYRUS provides information, training and support for young people to lead prevention.

  • Local

    • Mental health crisis helpline (24/7): 0800 915 4644

    • Safe havens (Oakleaf Enterprise, 101 Walnut Tree Close, Guildford, GU1 4UQ) offers a drop-in service for face to face contact, or online. Both services are available between 6pm – 11pm, 365 days a year. There is no need to make an appointment. 

 

Are you worried about someone? 

You may find this online training helpful to gain knowledge, skills and confidence to have a conversation about suicide. 

 
Domestic abuse

Abuse can affect anyone and is more widespread than commonly thought. It can be

physical, emotional, verbal, sexual or financial, and it arises from the misuse of power

and control by one person over another.

 

Learn more if you're worried about someone knowing you have been visiting specific websites

General information on Healthy Surrey includes:

  • How to get help

  • Keeping yourself and your children safe (+ safety planning and tips) 

  • How you can help someone who is being abused

  • Worries about your own abusive behaviour

 

Child contact arrangements can be used as a tool of coercive and controlling behaviour.

  • You can leave your relationship during COVID-19 pandemic to keep yourself and children safe

  • The President of the Family Division has released ‘Guidance on Compliance with Family Court Child Arrangement Orders’ during COVID 19.

  • The guidance does not include specific advice in cases of domestic abuse, but states that if parents cannot agree to an arrangement they may exercise their parental responsibility and vary the arrangement to one that they consider to be safe. If a contact arrangement is varied as a result of COVID 19, the courts expect alternative arrangements – such as video calls – to be made. 

 

Useful Apps

  • Bright Sky (free) looks like a weather app with a “covert option” for a disguise, and provides 

support and information. My Journal tool allows record via text/audio/video/photo without any 

of the content being saved on your device. It’s available in English, Urdu, Punjabi and Polish

  • Holly Guard (free) turns your smart phone into a personal safety device. It can send your location/

audio/video to your emergency contacts when you shake your phone / tap the screen / don’t

attend ”a scheduled meeting”

 

Useful contacts

  • Sexual abuse

    • RASASC (Rape and Sexual Abuse Support Centre) offers support, including helpline, counselling, independent sexual violence advisor, and group support on 0800 0288022

    • Solace is a sexual assault referral centre where you can talk in total confidence. A Crisis Worker will listen to what happened and can talk through options available. They can offer a medical examination, store forensic samples (in case you want to report it to the police at a later point), sexual health treatment, emergency contraception, counselling and practical support. Contact them on 0300 130 3036 (line open 24/7). 

  • Stalking

    • National Stalking Helpline can provide information and guidance on topics including the law in relations to stalking and harassment, reporting, evidence gathering, safety and practical steps on 0808 802 0300. 

    • Paladins National Stalking Advocacy Service provide trauma informed support, advice and advocacy to high risk victims. Contact them on 020 3866 4107 (9am-3pm weekdays except for Wednesdays when it’s open 10am-5pm)

  • Other contacts

    • Citizen’s Advice National Line can give you free advice on matters relating to finance, work, housing, law and family on 03444 77 2020 

    • Surviving economic abuse (SEA): Financial abuse can lead to financial dependence and/or instability, resulting in barriers to leaving, physical harm or poverty. SEA offers information on debt, housing, getting financial support, de-linking from the abuser, getting support from the banks and the police